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Collaboration with IIT Bombay to Innovate HR Practices Using AI

 Poonawalla Fincorp’s collaboration with IIT Bombay is making waves in HR, as AI tools are being employed to improve recruitment processes, reduce time-to-hire, and lower operational costs.

AI-Driven Recruitment Enhancements

With AI integration, Poonawalla Fincorp has reduced hiring timelines by 90%, automating candidate matching, document verification, and real-time screening for greater accuracy and efficiency.

Strategic Commitment to AI

Arvind Kapil shared, “The integration of AI in our HR processes is just the start of our extensive plan to lead in digital innovation.” The company is set to expand AI’s role across other functions like customer service and operations.

Empowering Employees with AI

In addition to improving recruitment, the company is developing a WhatsApp-powered AI bot to enhance the employee experience by answering queries related to leave, payroll, and benefits instantly.

The Road Ahead for AI

With Salil Hajarnis taking the lead, Poonawalla Fincorp plans to apply AI to multiple business functions, including compliance and customer service, as it continues its journey toward digital innovation.

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